Serving Clients During COVID-19
Stay safe out there. We are still open to help you and we are doing everything we can to remain accessible to our clients (I’ve even been to the Orange County Jail this week, I was happy that they even let me inside…). Of course, we are closely tracking the public health and community concerns related to the new coronavirus of COVID-19.
Here are some frequently asked questions, and feel free to call us any time at 407-423-1117, or email us at email@example.com.
Is your office currently open during normal business hours? Yes, believe it or not. We’re located downtown, next to the Orange County Courthouse.
When and how can I contact you? Best way to reach us is by phone, 407-423-1117. The second best way is by email, firstname.lastname@example.org. We are available on weekends, and even after hours, so feel free to give us a call anytime. If you are needing to reach us on a weekend or after hours, the best way would be by phone, because we’re not checking email as frequently after hours.
What video chat platforms do you offer to clients? We use Zoom, and we use FaceTime on occasion.
Are you accepting new clients? YES!
How can I get updates regarding the status of my case? We have lots of ways to update you on your case, typically John will personally update you via telephone, but for those of you that prefer email, we’ve been known to do that as well. John’s clients have his cell phone number and are free to text or call anytime.
Are the courthouses still open? Well, yes and no. The criminal courts in Orange County, Seminole County, and Osceola County are all open for criminal cases in a very limited capacity. Most things are being rescheduled. Lots of work is still getting done, as some judges are permitting we attorneys to resolve things without a court appearance (for example, in Orange County several judges are conducting “virtual pretrials”). When there is any sort of emergency matter in a criminal case, it is likely that we can get a judge to hear out our issue, but each judge has a slightly different idea of what constitutes an ’emergency’. This is a very fluid situation, this may change by the time this page is published.
Will my court date be rescheduled? Most criminal court dates are being rescheduled, but some are not. For example, in the case of pretrial conferences, some judges are choosing to conduct “virtual pretrials”, and so far, things have gone smoothly. But, this is all new, so I’m not sure how long this sort of thing will last.
What if I can’t come to court because I’m sick or quarantined? Please let John know about your situation, so that he can make arrangements with the court. This won’t be a problem.
Again, please feel free to reach out to us with questions at any time, and see the following links for court operations updates: